06 | 11 | 2024
Ready for 100% Mousqueton holidays?
The end of the year is just around the corner. To mark the occasion, Mousqueton is here to help you with your Christmas shopping. Delivery times, returns... we give you all the practical info you need for festive shopping!
All your Christmas questions
- Where can I do my Christmas shopping?
You can shop online on our website, or in one of our Mousqueton shops. It's the perfect opportunity to take a shopping spree around town, and immerse yourself in the luminous atmosphere of Christmas!
- Do you offer click & collect?
You can choose to have your online order delivered to your nearest store thanks to our in-store delivery service. In addition, we offer an online reservation system that lets you reserve an item already available in store, so you can try it on before you buy!
- Is it possible to pay in instalments on the site?
Are you on a tight budget for the festive season? Don't panic: you can pay in 2 or 3 instalments free of charge on our site, thanks to the Alma payment solution.
- What are the delivery times?
Consult our delivery details to learn more about delivery times in the European Union and worldwide.
- What are the return times?
Return times have been extended for the holidays! Until January 15, 2025, you can return items ordered online that are not to your liking.
- Do you offer gift cards?
Would you like to offer something to someone close to you, but can't make up your mind? It's possible to request a gift card in-store, which can be used both online and in-store. And by the end of November, the gift card will also be on sale on the website.
- Who do I contact if I have a question?
Our customer service team is available to answer your questions Monday to Friday, 10am to 1pm and 2pm to 5pm, CET. You can also use our online chat or contact form.
