The owner of this site is Mousqueton ZA Tréhuinec 56890 Plescop - FRANCE
VAT number: FR89448115808
You can contact us at: Telephone: 02 97 49 94 97 Email: [email protected]
1. Privacy policy on www.mousqueton.eu
Mousqueton respects the privacy rights of its users and recognizes the importance of their personal data.
In accordance with the French Data Protection Act, MOUSQUETON has declared the processing of this information and data to the French Data Protection Authority (CNIL) under receipt number 1593262.
2. Who processes personal data?
2.1 Data controller
Mousqueton is responsible for processing and determines, alone or in collaboration with others, what personal data is collected, as well as the purpose and means of processing this personal data.
2.2. Processor(s)
Mousqueton is free to use data processors. A processor is a natural or legal person who processes personal data at the request or on behalf of the data controller. The processor is required to guarantee the security and confidentiality of the data. The processor always acts in accordance with the instructions of the data controller.
Mousqueton uses the following categories of “processors”: hosting companies, external payment service providers, and logistics partners.
3. On what legal basis are my data processed?
In accordance with the Privacy Act and the Regulation, we process personal data on the following legal grounds:
On the basis of the performance of a contract as agreed with the User, or the implementation of pre-contractual measures, at the User's request;
or On the basis of compliance with legal or regulatory provisions relating to the management of the contractual relationship, and in particular invoicing;
On the basis of our legitimate interest in sending information and newsletters to our customers;
On the basis of your explicit consent to receive promotional offers (direct marketing).
4. What personal data is processed?
Mousqueton undertakes to collect and process only personal data that is relevant and necessary to achieve the purposes for which it is processed. The following categories of personal data are processed:
- Personal identification data (last name, first name, address);
- Contact details (phone number and email address);
- Financial identifiers (bank details: we only store the necessary data, and always in accordance with the GDPR);
- Electronic identification data (IP address, location, cookies);
- Optional personal data (gender, date of birth).
This data is collected when you register on the Website and/or place an order. Data may also be provided to external partners, subject to your authorization. Other personal data may be collected at a later date, for example as part of our after-sales service. The amount of data collected depends on your use of the Website and the Website's features.
Our website uses cookies (computer files stored on your hard drive that track your browsing activity on our website) in order to improve our service and offers. The use of cookies, whether our own or third-party cookies, that are not necessary for the functioning of the website requires your express consent. You can give your consent or object to the use of cookies by configuring your connection device appropriately. Please refer to your browser's user guide for more information.
5. For what purposes will my personal data be used?
Mousqueton collects your personal information in order to provide each website user with a secure, optimal, and personalized user experience. The collection of personal data may increase as the user makes more intensive use of our online services. Mousqueton reserves the right to suspend or cancel certain operations if data is missing, incorrect, or incomplete.
Data processing is essential for the functioning of the website and related services. Processing is carried out exclusively for the following specific purposes:
- Personal identification data (last name, first name, address);
- Customer management: customer administration, order management, deliveries, billing, credit checks, support, complaint tracking, and sending newsletters.
- Dispute management.
- Protection against fraud and offenses.
- Personalized marketing and newsletters if you have expressly agreed to this. In this case, you are free to withdraw your consent at any time by sending an email to [email protected]
Users always provide their own personal data and can therefore exercise a certain degree of control. If certain data is incomplete or appears to be incorrect, Mousqueton reserves the right to temporarily or permanently postpone certain expected operations.
6. Who receives your personal data?
Your personal data will only be processed for internal use within Mousqueton. Your personal data will not be sold, transmitted, or communicated to third parties, except with your explicit prior consent.
7. What are your rights?
7.1 Guarantee of lawful and secure processing of personal data
Your personal data will always be processed for legitimate purposes, as set out in Article 5.
It is collected and processed in an appropriate, relevant, and proportionate manner, and is not kept longer than necessary to achieve the objectives set.
7.2 Right of access
If you can prove your identity, you have the right to obtain information about the processing of your data. This gives you the right to consult the purposes of the processing, the categories of personal data, the categories of recipients to whom the data has been sent, the criteria that determine the data retention period, and the rights you can exercise regarding your data.
7.3 Right to rectify personal data
Inaccurate or incomplete data may be corrected. It is first up to the User to make the necessary changes to their “account.” You may also contact us with a request for modification.
7.4 Right to erasure of your personal data
You also have the right to obtain the erasure of your personal data in the following cases:
- Personal identification data (last name, first name, address);
- Your personal data is no longer necessary for the specified purpose;
- You withdraw your consent to the processing of your data and there is no other legal basis that justifies the processing of your data;
- You have legally objected to the processing of your personal data;
- Your data is being processed unlawfully;
- Your data must be erased due to a legal obligation.
- The erasure of data mainly relates to its visibility; it is possible that the erased data may be stored temporarily.
7.5 Right to restriction of processing
In certain cases, you have the right to restrict the processing of your personal data. This includes cases where the accuracy of the data is disputed, where the data is needed in connection with legal proceedings, or during the time required for Mousqueton to verify that you can validly exercise your right to erasure.
7.6 Right to object
You have the right to object at any time to the processing of your personal data for direct marketing purposes, profiling, or purposes arising from the legitimate interests of the data controller. Mousqueton will cease processing your personal information unless Mousqueton can demonstrate that there are compelling legitimate grounds for processing your personal data that override your right to object.
7.7 Right to withdraw your consent
You have the right to withdraw your consent at any time, for example when you have given it for direct marketing purposes.
Customers can request to no longer receive emails from Mousqueton at any time by clicking on the link provided for this purpose at the bottom of each email.
7.8. How can you exercise your rights?
If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to Mousqueton – ZA Tréhuinec 56890 Plescop or by email. We will respond as soon as possible, at the latest one (1) month after receiving your request.
8. Collection and management of product reviews
After a purchase made on our website, certain information relating to your order (email address, first name, last name, order number and date, as well as the products purchased) is transmitted to our service provider: Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Germany).
The sole purpose of this processing is to invite you to review the products you have purchased, as part of our ongoing efforts to improve the quality of our products and services.
The legal basis for this processing is our legitimate interest (Article 6(1)(f) of the GDPR) in collecting authentic feedback from our customers.
This invitation is sent automatically after each order and does not depend on prior subscription to a newsletter.
If you no longer wish to receive product review requests, you can request the deletion of your invitation data directly from Trusted Shops by writing to the following address: [email protected]
Please specify the email address concerned in your message so that your invitation data can be deleted.
Trusted Shops acts as a processor, in accordance with our instructions and in compliance with the GDPR. The data transmitted is used exclusively for sending invitations to provide feedback and is deleted at the end of the process or at the user's request.
